Shipping policy

At Shirley’s Skincare, we take great care in packaging your products to ensure they arrive in perfect condition. Please review our shipping guidelines below:

​Processing and Delivery Times

​Order Processing: We provide same-day packaging for all orders confirmed before our daily cutoff time.

​Estimated Transit Time: Once dispatched, please allow 1 to 2 business days for delivery.

​Delays: While we strive for timely delivery, please note that factors outside our control—such as courier delays—may occasionally impact arrival times.

​Shipping Costs

​Standard Shipping: For orders below GHS 1,000.00, a flat shipping fee of GHS 45.00 applies.

​Free Shipping: We are pleased to offer free shipping on all orders of GHS 1,000.00 and above.

​All shipping fees will be clearly displayed at checkout before you finalize your order.

​Packaging and Handling

​Because skincare products can be fragile or temperature-sensitive, we use specialized, protective packaging to prevent breakage or leakage during transit.

​We ensure all containers are properly sealed to maintain product integrity.

​Tracking Your Order

​Once your order has been dispatched, you will receive a notification via WhatsApp containing your tracking details so you can monitor your package’s progress.